This draft is not a published case study. The company name stays off this page until the owner marks permission as named.
Context
Healthcare job board and staffing product. Industry: healthcare hiring. Stage: not confirmed for publication.
The problem
A UX audit of the public site found trust, navigation, and visual consistency issues.
Role and constraints
The work included the audit and SMS flow design. The SMS flows had to account for TCPA consent. Further constraints are not confirmed.
Approach
- Review the public staffing site for trust, navigation, and visual consistency.
- Design a jobseeker SMS opt-in.
- Design employer SMS invites.
- Design an admin password-reset flow.
- Document the flows in Figma.
Key artifacts
Figma flows for jobseeker opt-in, employer SMS invites, and admin password reset. Images are not published.
What I would do next
Confirm permission, timeline, and whether any result can be described. No result is published on this page.