A founder-led SaaS UX audit focused on adoption, not cosmetic critique. The work names where people stall, abandon, or open a ticket, and ranks what to fix first.
- Starting at
- $5,000
- Time
- 2 to 4 weeks
- Lead
- Safa Badamchi
- Guarantee
- None published
What’s included
Onboarding review
Whether the first session produces a real job completed, not a finished checklist.
Activation path
The moment an account becomes a working product, and where it fails.
Core task walkthrough
The jobs that define whether the product is doing its work.
Navigation and IA
Whether people can find the work they already know they need to do.
Empty states and recovery
What happens after signup, import, and error — the places teams skip.
Leadership readout
Evidence a product team can fund without translating a design file.
How the work runs
No conversion or retention guarantee is published. Read about the founder.
Understand
Walk onboarding, core tasks, and retention paths with whatever usage and support evidence exists.
Simplify
Rank findings by severity so a nuisance is not treated like a structural barrier.
Scale
A recommended path into strategy, redesign, or a stop.
Related starting points
Start with evidence, not a redesign.
The audit stands on its own. Buying another service is optional.
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