What’s included

  • Test plan

    The tasks that represent real work, not a tour of every screen.

  • Prototype or live setup

    The build you already have. We do not invent a product to test.

  • Moderated sessions

    Safa runs the sessions. There is no junior moderator handoff.

  • Issue log

    What failed, how often, and how severe it was.

  • Clip-backed findings

    Evidence the team can watch, not a vibe.

  • Fix list

    What to change first. Testing does not include implementing the fixes.

How the work runs

  1. Understand

    Choose the tasks that would change a ship decision if they failed.

  2. Simplify

    Run sessions and log issues while the recordings are fresh.

  3. Scale

    A ranked fix list. Implementation is a separate engagement.

Starting point

Scoped in the proposal · 1 to 3 weeks

No SapphireX client case study is published yet. The engagement is led by Safa Badamchi, Founder & Principal, with 6+ years across enterprise, healthcare, SaaS, and AI products. Amazon, Juniper Networks, and MDxHealth are prior employers, not SapphireX clients. Read about the founder.

SapphireX works with your engineers. The engagement does not replace them, and it does not include building or training foundation models.

Let's start.

Work directly with the person who will do the work.

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